Cheryl Mason

Cheryl is Harry's seven-year-old adopted daughter. When she and her father went to Silent Hill on vacation, she disappeared. She was drawn to the town though mystical purposes.

Dr.Michael Kaufmann

Dr. Michael Kaufmann is the director of medical staff at Alchemilla Hospital. Harry comes to discover that Kaufmann is a high-ranking member of the cult in Silent Hill. He was one of the people who arranged Alessa's birth and medical care. In addition to operating the cult, Kaufmann is a drug-lord dealing exclusively in the hallucinogenic PTV, derived a local nancobic addicted to ensure their loyalty.

Lisa Garland was a nurse at Alchmilla Hospital, like many members of staff she was addicted to White Claudia and would perform and request of Dr.Kaufmann to keep from from cutting off her supply. One of the duties Lisa had to preform was taking care of comatose Alessa Gillespie; as Heather in Silent Hill 3. Alessa recounts her memories of Lisa fondly. As the game progresses Lisa slowly realizes that she is a monster, witch explains how she is trapped in the Otherworld. Lisa as started in a few Silent Hill guides and walkthroughs, in the game she was a "ghost". She was manifestation, from Alessa's fond memories, in the Otherworld. However, she was essentially no different than the other monsters. Alessa created. In a way Lisa's double was being used by Alessa to stop well at least slow down Harry's quest to find his missing daughter. By playing on Harry's desire to help and do the right thing perhaps he would stop his search of the Otherworld witch would in turn stop Dahlia from discovering her hiding place. The real Lisa was killed by Dr. Kaufmann, for reasons unknown, although it's likely that was because Lisa took the second half of Samael's soul (the baby would go on to be Cheryl) and left her by the road side to be found later by Harry. This quick cut-scene would explain the fight shown between her and Kaufmann in the real world during the game intro, and a scene near the end of the game in witch a demonic Lisa exacts revenge on the doctor.

Alessa Gilespie

 

James Sunderland

James Sunderland is a young man drawn to Silent Hill after receiving a letter from his wife, who had died three years earlier. Near the end of James' strange odyssey, he comes to realize the truth about his wife’s death: that she did not die three years earlier of a fatal illness, but in fact died about three weeks ago when he euthanized her. The implication is that he suffered a nervous breakdown or psychotic break after killing his wife and blocked the three years of her illness from his memory. James' ultimate fate is dependent on which ending is achieved, based on the player's actions during the course of the game. In one ending, James comes to accept what he did to Mary, forgives himself and leaves Silent Hill, possibly taking Laura as his adopted daughter as Mary wanted ('Leave'). In another ending, he comes to terms with his loss of Mary by beginning a relationship with Maria (see below.) In yet another ending, James cannot live with his guilt and commits suicide ('In Water'). And in yet another ending, James decides to resurrect Mary using the dark supernatural powers of Silent Hill ('Rebirth'). once completed all previous endings, a fifth, comedic, ending can be unlocked where James finds out that all the scenario was the work of a dog in the observation tower in the Hotel. In some special editions of the game, there is a sixth ending where James is confronted by Harry Mason and a group of UFO's who abduct him. While there is no single correct ending, both the actions of James, himself, and the details of Silent Hill 4 seem to point that James (and Mary) never come back from their trip to the town.

Mary Shepherd-Sunderland

Mary Shepherd-Sunderland was James' late wife however, unlike the three years that he claims she's been gone, it's much more likely that she has only been dead for a week or so. She had long been suffering from a terminal illness, but died instead when James smothered her with a pillow after he couldn't stand to watch her suffer anymore. Her disease is never mentioned by name, but it confined her to bed for three years and possibly disfigured her physically, as well as made her verbally abusive to those around her from the agony it kept her in. In the game, James’ guilt takes Mary’s form as Maria, haunting him relentlessly

Laura is a smug little girl James encounters in town several times. She claims that she was in the hospital at the same time as Mary, recently, but James refuses to believe her. Eventually, James discovers that Laura was a close friend of his dead wife's, and that Laura felt James never cared about and even hated Mary. It is implied and widely believed that Laura, being an innocent child, does not see any of the monsters the other characters encounter, and leaves Silent Hill, either with or without James depending on the ending.

Maria

Douglas Cartland

 

Claudia Wolf is a priestess of the cult, in her late twenties or early thiries. She holds a very dogmatic view of the order, in contrast to Father Vincent's more worldly attitude, and believes that to save mankind, she must find Heather, the reincarnation of Alessa and bring about the rebirth of God. To do this, she hires Douglas Cartland, who later turns on her when he finds out her agenda. Many of her beliefs can be traced back to Dahlia Gillespie who, we are told by Vincent, "brainwashed" her. She was close childhood friends with Alessa, and abused by her father, Leonard, when she was younger.

Father Vincent is a high priest of the Silent Hill cult, but is more interested in increasing his own powers and wealth than arranging the birth of a new demon. He indulges in the pleasures of the real world. He does not want to see the birth of "God" and the ensuing reshaping of the world into the twisted decaying Otherworld. He gives Heather some left-handed advice, but in the end, Claudia kills him when he tries to betray her. He seems to know a great deal about the Otherworld and how it relates to the real world. In a key cut-scene, he accuses Heather of being a hypocrite after killing so many (he remains ambiguous about how many whats), to which Heather retorts that they were monsters out to kill her. His next sentence is, "Monsters? They look like monsters to you?" This fact on its own presents some leverage to the theory that the protagonists of each game are actually killing people, their images changed by the town's influence to appear as grotesque products of their worst nightmares, though after this sentence he does mention that it was "Don't worry it was just a little joke".

Harry Mason went home with the infant given to him before leaving Silent Hill. Years later, he killed a cult member that had tracked him and his daughter down. As a result, he and Cheryl were placed in the witness relocation program and given the names Harry and Heather. Eventually, with the unknowing help of Douglas Cartland, the cult located the Masons again and killed Harry. Heather, enraged by her father’s murder traveled to Silent Hill to seek revenge. Before heading to Silent Hill, Heather found Harry’s journal and learned that he had considered killing the child out of fear of her power but was unable to do it because he loved her, no matter what.

Henry Townshend

Henry Townshend is a young man in his twenties who lives in Room 302 of the South Ashfield Heights apartment building, having moved there two years ago after being "attracted" to the room in a sense he couldn't quite understand. His strange saga begins when he finds himself trapped inside his apartment with a hole in his bathroom as his only means of escape. It is theorized that his attraction was in part due to Walter's subconscious influence on him, Henry living the life of peace and tranquility inside Room 302 that Walter, himself, was denied.

Eileen Galvin

 

Frank Sunderland is the superintendent of the South Ashfield Heights apartment building. Frank sees the supposed disappearance of Henry as another in the long line of strange events involving Room 302. Frank is the father of James Sunderland from Silent Hill 2.

Cynthia Velasquez is a very attractive and sexually provocative young woman Henry meets in the South Ashfield subway station, on his very first "adventure". Walter met her in the subway as a young man, and was disgusted when she and her friends teased him about his appearance.

Jasper Gein is a young man whose hobby is investigating occult activity in Silent Hill, having a fanatical desire to meet 'the Devil', as he refers to the cult's God.

Andrew Desalvo is an older man who once worked monitoring the orphans at the Wish House, which was operated by the Silent Hill cult. He was a ruthless man, beating the children for misbehavior, including Walter, and often punishing them with imprisonment in the "water prison."

Richard Braintree is another of Henry's neighbors who is very interested in Henry's supposed disappearance. He loathes unruly behavior and desires only peace and order, and he forcibly works to get it, threatening people with his revolver. He's constantly monitoring the other tenants. When Walter was a child, trying to visit room 302, Richard yelled and threatened him, driving the boy away.

Walter Sullivan was a boy who was born within Room 302 to unwilling parents, who left him to die inside the room. Frank, however, found him in time and he was rushed to nearby St. Jerome's hospital to be nourished and cared for until being sent to the Wish House Orphanage to be raised. As a child, he often traveled to the South Ashfield Heights apartment building, to Room 302, which Walter thinks is his mother. Walter is also mentioned multiple times in the second game; in a newspaper article at the Woodside Apt at the bottom of the trash chute, and his grave is found in the graveyard beneath the labyrinth.